Jesse Cain, Partner
| Phone: 402.310.7797
Hans Christensen, Partner
| Phone: 402.708.5705
Jesse Cain has spent over 900+ days onsite with 118+ clients in the banking industry over a 15 year career. His primary focus for nearly all of these engagements was on improving banker interactions with the customer. Jesse has gained experience in the industry as both a support manager of account opening software and his prior work in banker service and training roles. He has highlighted speaking engagements across the country with his lively presentations on in-branch interactions, sales and needs matching discussions, data gathering conversation approaches, and branch experience enhancements.
Jesse attended the University of Nebraska - Kearney (go Lopers!) and earned a degree in Organizational Communications and Marketing. In his free time, he enjoys spending time with his wife Elizabeth and son Rogan and their dachshund Rex, taking in a good baseball game, and beating Hans in their weekly golf game.
Hans Christensen has spent over 400 days onsite with 60+ clients in the banking industry. He has spent the bulk of his career on banking interactions and efficiency, developing elevated services focusing on account opening software, new deposit product rollouts, profitable account opening interactions, policy/BSA reviews on the front line, and front-to-back process reviews. His work with clients across the country has earned him an outstanding reputation for organizational vision, in-depth analytical thinking, creativity, and public speaking.
Hans graduated from the University of Nebraska - Lincoln (go Huskers!) and holds a high distinction honors degree in Marketing and Finance, with additional course emphasis in Advertising. When he isn't beating Jesse in their weekly golf game, he is usually skiing (if it's cold), paddleboarding (if it's hot), or enjoying live music.
CC Interactive was created to help banking institutions build relationships with their customers that are not only exceptional, but also profitable. We work with our clients in several areas to reach these goals.
Account Opening Interactions. Front end bankers are the face of your organization, and they are a critical touch point with your customers. They also face a challenging responsibility for most organizations at account opening- setting the foundation for a profitable and long-term customer relationship while also creating a positive experience for the customer. Whether you are going through a sales culture change, rolling out new products, or simply reinforcing your bankers with additional training, we will help drive impactful results.
Software. We are the experts in account opening software. We also know front end policy and procedure inside out. When it comes to your system and account opening process, we will find the best way to board accounts quickly and accurately while maintaining compliance and collecting the necessary CIP/BSA information.
Efficiency. Account opening is only part of the story. If branch staff, central operations, compliance, and other teams aren't working together efficiently, costs will increase and the customer experience will suffer. We are here to provide fresh ideas and bring an experienced, external perspective to your organization.